MaaS: you can TRULY achieve it only with a fully cloud system

We hear more and more about MaaS — Mobility as a Service. But what does it really mean, and above all: how is it achieved in practice?

MaaS is a model in which the customer can buy a single ticket for a journey that includes legs operated by different transport companies — train, bus, ferry — without having to manually piece together the individual segments of the route. A single transaction, a single ticket, from the first to the last mile.

Why a cloud system is needed

The feature that makes MaaS possible is not the user interface: it's the architecture of the underlying ticketing system. A cloud system is by its nature open and integrable. It can communicate with other platforms, receive data from other operators and return information in real time.

A system based on physical hardware or closed infrastructure cannot do this — or it does so at prohibitive cost and development time.

What a cloud system can manage for MaaS

• Automatic revenue sharing — by integrating a native payment service like Servicepay, every multi-operator transaction is automatically split between the companies involved, with no manual intervention and no extra cost.
• Multi-company GTFS management — automatic timetable import for multiple operators enables fare calculation both up front and after the fact, based on actual validations.
• Renewals and recurring payments — season passes and recurring payments are managed with one click, without the customer having to re-enter their details.
• Integration with other mobility services — parking, bike sharing, taxis: an open cloud system lets you connect complementary services and offer the passenger a complete travel experience.

The concrete advantage for the transport company

Taking part in a MaaS ecosystem with a cloud system means opening new sales channels without having to develop anything new. Your system already exposes the necessary APIs. Other operators and platforms can integrate, sell your tickets and automatically receive their share.

Praticko was designed with this philosophy: cloud-native, integrable by design, with native management of payments and fare sharing.